Business to Business Account Lead

B2B Account Lead

We are advertising for a full time, permanent, 37.5 hours a week contract, but we would consider a slight variation to this

Salary: Competitive

What you’ll be doing:

Be the main point of contact for our B2B customers and manage the relationship with them, delivering excellent customer service
Identify opportunities for sales growth by; proposing new ranges, managing and negotiating cost prices with customers, planning promotional and other marketing activity
Ensuring day to day queries from customers are dealt with effectively and efficiently
Taking an active role and leading meetings with customers and communicating their requirements internally
Completing weekly Sales and Service Level analysis

Your skills and experience:

Essential to the role:

Experience of having to effectively prioritize and be adaptable in a professional environment
Customer Service Experience
Strong verbal and written communication skills
Ability to take accountability for actions and decisions
The ability to work as part of a close knit team
Experience and confidence in dealing with challenging situations
To be able to problem solve and find answers for yourself
Experience of leading meetings
Ability to analyse data to inform commercial decisions
Attention to detail
UK Driving Licence
Willing to travel within the UK

Desirable for the role: