Process Assistant

Process Assistant

Advertised Salary: £12 p/h

Job Description:

Booths is more than just a well-loved store. It's a family. It’s about the People, the Product and the Place. We’ve been a family-run business since 1847 and joining our team really does feel like joining a caring, supportive family. You feel special and each day we all work together to be the difference.

Our Dream is to be loved by our customers for inspiring and nourishing their desire for excellent food and drink.

Purpose: Your role is to ensure accuracy of stock movement between Booths, it's stores and third party customers through timely receipting and charging of all goods using business systems and processes.

Additional Information: 

38.75 contracted hours and you will work 5 days over 7 based on a rota.

Key Responsibilities:

-To deliver a high level of customer service by delivering a warm northern welcome to every customer each and every time.

-To demonstrate all of the characteristics of Booths outlined in the Company Purpose.

-To respond to any internal customer queries and complaints in a professional manner directing them to the relevant department if necessary and in a timely manner.

-To ensure compliance with Company Procedures and Legislation relating to Health & Safety, Food Hygiene

-To achieve and maintain professional standards across all aspects of the role and present a smart, respectful, clean and professional image at all times.

-To adhere to all safe and legal practices and to work in accordance with departmental Standard Operating Procedures (SOPs) and guidance notes.

-To be an active member of the Admin team undertaking any other duties within the department as reasonably directed by the Supervisor and Management in the interest of customer service and efficiency. Duties may include, especially at peak operational periods (duties above & below not exhaustive)

• Completion of stock takes.

• Warehouse duties

• Cleaning

JD: Process Assistant